Please read these terms carefully before engaging our services.
Welcome to Hasanoff Creative ("we", "our", or "us"). By engaging our services, purchasing our services, subscribing to our services, or using our website, you agree to these Terms and Conditions.
Hasanoff Creative provides digital services including, but not limited to:
The scope of each project will be outlined in the accepted proposal, quotation, invoice, or agreement.
Quotes provided by Hasanoff Creative remain valid for 30 days unless otherwise stated.
Work will commence once:
Acceptance of a quote, payment of an invoice, or commencement of work constitutes agreement to these Terms and Conditions.
All pricing provided by Hasanoff Creative is based on the information available at the time of quoting.
If project requirements change, additional work is requested, information supplied by the client is incomplete or inaccurate, or unforeseen requirements arise, Hasanoff Creative reserves the right to revise the total project price.
Where reasonably practical, Hasanoff Creative will notify the client of revised pricing before additional work is undertaken.
The final amount payable may differ from the original quotation where additional work, changes to scope, or revised requirements apply.
Invoices are payable within 7 days unless otherwise agreed.
Late payments may result in:
Deposits are generally non-refundable once work has commenced.
The client agrees to:
Delays caused by the client may result in extended project timelines or additional fees.
Unless otherwise agreed:
Any work requested outside the original project scope is considered additional work.
Additional requests may include:
At Hasanoff Creative's discretion, additional work may be charged as:
Hasanoff Creative reserves the right to determine whether a request is covered under the subscription or requires an additional fee.
Ownership of completed website work and custom content transfers to the client once all outstanding invoices have been paid in full.
Until full payment has been received, Hasanoff Creative retains ownership of all completed work.
Hasanoff Creative retains ownership of:
Third-party software, plugins, themes, fonts, and licensed materials remain subject to their own licensing agreements.
Where Hasanoff Creative provides hosting services:
Where Hasanoff Creative manages domain registrations:
Hasanoff Creative may offer an ongoing Website Care Subscription for AUD $30 per month.
The subscription may include, where applicable:
The exact services included are determined by Hasanoff Creative.
The subscription does not include:
These services may require additional fees.
Website Care Subscription payments are charged monthly unless otherwise agreed.
Payments must remain current for services to continue.
Hasanoff Creative reserves the right to suspend services if payments are overdue.
Clients may cancel their subscription by providing written notice.
Cancellation will take effect at the end of the current billing period unless otherwise agreed.
Subscription payments already made are generally non-refundable.
Hasanoff Creative does not guarantee specific search engine rankings, traffic levels, or business results.
SEO performance depends on factors outside Hasanoff Creative's control, including search engine algorithms, competitors, website history, industry conditions, and client participation.
Projects may rely on third-party platforms including:
Hasanoff Creative is not responsible for interruptions, price changes, policy changes, or failures of third-party services.
Hasanoff Creative takes reasonable steps to maintain website security but cannot guarantee websites will be completely free from vulnerabilities.
Unless included within a maintenance agreement, clients are responsible for maintaining backups of their website and content.
Refund requests are considered on a case-by-case basis.
Refunds may not be available where:
Clients may cancel projects by providing written notice.
Upon cancellation:
Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.
To the maximum extent permitted by law, Hasanoff Creative's liability is limited to:
Hasanoff Creative is not responsible for:
Both parties agree to keep confidential information private unless disclosure is required by law.
Hasanoff Creative reserves the right to suspend or terminate services where:
Upon termination:
Hasanoff Creative is not responsible for delays caused by circumstances outside reasonable control, including internet outages, cyber incidents, supplier failures, natural disasters, or government actions.
These Terms and Conditions are governed by the laws of Australia and the applicable State or Territory jurisdiction.
Hasanoff Creative may update these Terms and Conditions from time to time. The latest version will be published on this website.
For questions regarding these Terms and Conditions, please contact Hasanoff Creative through the contact details provided on this website.